Contact us
One inbox, read by a person.
Write in English or Russian — either is fine. Chessorro is in beta, so please say what you were doing when something went wrong; it is usually the difference between a fix and a guess.
What to write about
- Account help
Cannot sign in, lost access to your email, or want your username changed.
- Something is broken
A game that will not load, a move the board refused, a score that looks wrong. Include the game link if you have it.
- Delete my account
Send this from the address you signed up with and we will remove your account and its data.
- Report a player
Engine use in rated games, point farming, or abuse. Send the username and the game link.
Things that are not support questions
MOVE Points are a free in-app reward with no cash value — they cannot be bought, sold, transferred, or paid out, and support cannot make an exception.
The details are in the terms and the privacy policy: terms · privacy policy
