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Contact us

One inbox, read by a person.

Email

support@chessorro.com

Write in English or Russian — either is fine. Chessorro is in beta, so please say what you were doing when something went wrong; it is usually the difference between a fix and a guess.

What to write about

  • Account help

    Cannot sign in, lost access to your email, or want your username changed.

  • Something is broken

    A game that will not load, a move the board refused, a score that looks wrong. Include the game link if you have it.

  • Delete my account

    Send this from the address you signed up with and we will remove your account and its data.

  • Report a player

    Engine use in rated games, point farming, or abuse. Send the username and the game link.

Things that are not support questions

MOVE Points are a free in-app reward with no cash value — they cannot be bought, sold, transferred, or paid out, and support cannot make an exception.

The details are in the terms and the privacy policy: terms · privacy policy